Privacy Policy

Sweet Success respects and values your privacy. This privacy policy explains how we use any personal information we collect about you.

Information we collect about you

We collect information about you when you register with us, place an order, or provide feedback. This will normally include your name, address, email address and telephone number. Website usage information is collected using cookies.

How we use the information

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We may use your information collected from the website to personalise your repeat visits to our website.
To process your order, we will need to share some of your information with third parties - for example, we will need to share your delivery address and other contact details with our carriers. We may also use your email address to send a feedback request after you have received your order.
Sweet Success will not share your information for marketing purposes with any other companies.


We would like to send you information about products and special offers which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. An unsubscribe link is provided at the bottom of every email newsletter. You can also contact us directly to request that we no longer contact you for marketing purposes.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write
to us at the address at the bottom of this page.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use
of the website and to compile statistical reports on website activity. These cookies do not collect information which personally identifies a visitor or user.
For further information visit or
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website
features may not function as a result.

Changes to our privacy policy

We review this policy regularly and reserve the right to make changes at any time. Any updates will be placed on this webpage. The policy was last updated on 2 May 2018.

How to contact us

Please contact us if you have any questions about this policy or information we hold about you.
Email or use the form on our 'Contact Us' page
Or write to us at Sweet Success Sugarcraft Ltd, Unit 7 Gauntley Court, Ward Street, Nottingham, NG7 5HD