Coronavirus Update

Sweet Success are still here! Our retail shop in Nottingham is OPEN and we are still despatching online orders as usual.

You can order as normal and we are still delivering most orders by DPD within just a few days. Please allow a little longer than usual for Royal Mail orders as the postal service is suffering delays in some areas.

If you have any queries, please email - our admin team are working from home and will respond ASAP.

We're operating a skeleton staff on site, with all the precautions you'd expect to ensure the safety of staff and customers during this difficult time 

We are delighted to let you know that  our Nottingham shop at our bakery is OPEN again. 

To start off, we're open Monday to Friday 10am to 5pm – just whilst we find our feet.  We’ll be closed Saturdays and Sundays for the time being.  

We've introduced a number of measures to protect our customer and staff. Whilst these are not ideal we hope with help, patience and understanding from you the customer it will enable us to strike the right balance between keeping everyone safe and still providing a welcoming environment for you to enjoy. We have missed all our lovely customers and look forward to welcoming you back.

If you don’t feel comfortable shopping in store, we are happy for you to phone or email orders through for you to collect from our car park, or order online for fast home delivery.

Just so you're forewarned, here's a quick list of some measures we're taking at our Nottingham shop to try and keep everyone safe whilst maintaining as good a service as possible!

- Maximum six customers in shop at once - we're asking people to shop alone if they can to help maintain social distancing.

- No under 12s, unless contained in a buggy / sling. Parents - we know this is hard and we hope it won't be for long! Remember you can place orders to collect from our car park if that helps! Please talk to us about how we can make this work for you :-) 

- CARD PAYMENTS ONLY - contactless if possible please!

- Edible Images service - this is still available but strictly 24 hours notice please as we are operating with reduced staff and need to print them in the morning before opening. Thanks so much for your understanding and co-operation.

- Tin and Stand hire – This service is temporarily suspended.

We are really looking forward to seeing you!

Please keep an eye on our website for further updates, and stay safe.

Updated 22nd June 2020