Sweet Success is OPEN and we are still despatching online orders as usual.
You can order as normal and we are still delivering most orders by DPD within just a few days. Please allow longer than usual for delivery - DPD and Royal Mail are both working incredible hard, but the COVID situation means all deilvery networks are overwhelmed by much higher parcel volumes than usual in the run up to Christmas. Thank you for your understanding!
If you have any queries, please email email@example.com or call 0115 8450660.
From 5 November our Nottingham shop will be OPEN 10am to 5pm Monday to Friday offering a full click and collect service so you can still get all your cake essentials! We'll reopen the shop AS NORMAL on Wednesday 2nd December.
We've introduced a number of measures to protect our customer and staff when shopping in store or collecting orders. Whilst these are not ideal we hope with help, patience and understanding from you the customer it will enable us to strike the right balance between keeping everyone safe and still providing a welcoming environment for you to enjoy. We have missed all our lovely customers and look forward to welcoming you back.
We kindly ask that all visitors to our Nottingham shop wear a mask whilst instore (unless you are unable to wear a mask for health reasons).
Please do not be offended if our lovely staff remind you to pop a mask on, it's easy to forget when you're busy so we will always issue a friendly reminder!
We now offer a 'Click and Collect' service for customers who want to order online, by phone or email. Click here for details.
Just so you're forewarned, here's a quick list of some measures we're taking at our Nottingham shop to try and keep everyone safe whilst maintaining as good a service as possible!
- Maximum six customers in shop at once - we're asking people to shop alone if they can to help maintain social distancing.
- No under 12s, unless contained in a buggy / sling. Parents - we know this is hard and we hope it won't be for long! Remember you can place orders to collect from our car park if that helps! Please talk to us about how we can make this work for you :-)
- CARD PAYMENTS ONLY - contactless if possible please!
We are really looking forward to seeing you!
Updated 27 November 2020